- Place Chrome Device In User Organization During Manual Enrollment 2017
- Place Chrome Device In User Organization During Manual Enrollment System
- Authentication is the same as in Manual enrollment case. Offline demo-mode enrollment. This mode is intended for demo ChromeOS features e.g. In retail stores. This enrollment does not require network connection, it enrolls device to a fixed domain and uses policy from a local resource. Demo enrollment can be triggered during initial setup on welcome/network screens via Ctrl+Alt+D shortcut. No authentication is required during enrollment.
- Before signing into the Chrome device, press the key combination Ctrl-Alt-E. The enrollment screen appears. Enter your SDP Google account ([email protected]) and password. Click Enroll device. You will receive a confirmation message that the device has been successfully enrolled.
The Apple Device Enrollment Program (DEP) allows administrators to pre-provision iOS and macOS devices to automatically self-enroll into Systems Manager before even touching them, and provides an additional level of management control through bulk device supervision. This greatly simplifies adding and deploying iOS, macOS, and tvOS devices with Automatic Device Enrollment into Meraki Systems Manager. This article will cover how to use the Apple Automatic Device Enrollment with System Manager. Powershot sx260 hs manual.
Sep 10, 2019 Send users an installation link: This enrollment method for macOS devices sends users an enrollment link, which they can open in Safari or Chrome browsers. A user then enrolls by providing their user name and password. To prevent the use of an enrollment link for macOS devices, set the server property, Enable macOS OTAE to false. You prepare for large-scale enrollment the same way as manual enrollment. Enroll Chrome devices using a Rubber Ducky USB. You can program a USB Rubber Ducky to emulate the keystrokes you use to enroll Chrome devices. Start by encoding the USB device with a script. Configure Google Chrome to automatically select the Duo device certificate during authentication without displaying a prompt to the user as well. If Chrome is installed on the client, please refer to the Local Policy for Chrome Devices guide. Activate the Certificate Management Integration. Return to the Duo Admin Panel and view the Manual.
For additional information on DEP, including how to qualify for the program, please review Apple's DEP overview, or their official deployment guide.
The following video also outlines an example DEP configuration and deployment through Systems Manager:
With the release of iOS 11, you can now add any iOS 11+ device into an existing DEP account through Apple Configurator, even if it was not purchased from Apple or an Apple reseller. For steps on how to do this, see this article.
Linking Systems Manager to Apple DEP
In order to use the Apple DEP with Systems Manager, a Systems Manager deployment must be linked to an organization within DEP. These steps assume an Apple ID for the organization has already been created, as outlined in the Device Enrollment Program Guide. You can also use Apple Business Manager portal or Apple School Manager portal for the same functionality.
- In Dashboard, create an EMM network for Systems Manager.
- Navigate to Organization > Configure > MDM, then scroll down to the Apple Device Enrollment Program section.
- Download the Meraki_Apple_DEP_cert.pem file provided.
- If someone has downloaded the .pem file previously, and the server token has expired, click clear token in order to download the .pem file again.
- In another browser window, go to the Apple Business Manager or Apple School Manager portal and sign in with the Apple ID tied to the desired organization.
- Navigate to Settings > Device Management Settings
- Click Add MDM Server.
- Enter a Name for the MDM server in DEP, then click Next.
- Click Choose File.. and upload the .pem public key downloaded in step 3, then click Next.
- Download the server token provided, then click Done.
- Back in Dashboard, click on the Choose File button in the DEP section.
- Select/upload the server token downloaded in step 9.
- Choose the default Systems Manager network where devices tied to this MDM server in DEP will be enrolled.
- Click Save Changes.
If you encounter an error uploading the server token to Dashboard, make sure that the file name ends in 'smime.p7m' without any trailing characters like '(1)' that may appear from downloading multiple copies of the file.
The last downloaded DEP token on the Apple portal is the only one that MDMs can sync with. You may see error 'Sync failed: Unable to connect to Apple's servers at this time.' or 'Sync failed. Please try again later.' in the event that the current token is unable to sync. The Apple portal shows the following warning if someone tries to download a token twice:
In this case, the token would need to be renewed again in order to continue syncing with Meraki Systems Manager.
Renewing a DEP Token
Apple DEP tokens last for one year by design. To continue enrolling via DEP:
- In your Meraki Dashboard navigate to Organization > MDM and click on the Apple DEP Server you want to renew. In the Edit DEP Server window press Update Token.
- Then, press download your public key cert to download the Meraki_Apple_DEP_cert.pem file.
- Log in to the Apple Business Manager or Apple School Manager portal.
- Navigate to Settings > MDM Servers > Click on the MDM server to renew ('Meraki' in the screenshot below).
- Click on Edit and then click on Upload New..
- Upload the Meraki_Apple_DEP_cert.pem file and click Apply to save. Then press on Download Token to download the Meraki_Token_smime.p7m file.
- Now back in your Meraki Dashboard upload the Meraki_Token_smime.p7m file to Meraki to finish updating your DEP token.
After this process is finished, the token is valid for another 365 days.
Importing Devices
Devices in your Apple DEP server are automatically synced into Systems Manager. You can add devices into your DEP MDM server by Apple Order Number of Serial Number.
- In Apple Apple Business Manager or Apple School Manager, navigate to Devices > Device Assignments
- Choose Order Number, Serial Number, or Upload CSV file and provide the appropriate information.
- Choose the Assign to Server action and select the desired MDM server.
- Click Done.
System Manager will automatically populate the Systems Manager > Manage > DEP tab with any devices that have been correctly assigned and associated.
Note: To be eligible, devices must have been purchased directly from Apple within the last three years, or through participating resellers and carriers. This requirement will be changing with iOS 11, which will allow users to add iOS devices from any purchaser into DEP. For more information regarding this and supported countries, please refer to Apple's Device Enrollment Program page.
Applying Settings to Devices
DEP settings are applied during setup assistant, either upon setting up the device for the first time, or after a factory reset for devices already in use.
DEP Enrollment Status
There are 3 states for the 'DEP enrollment' status column. If you've just synced your devices from the DEP server into Systems Manager, they will be labeled 'Empty'.
- Empty: The default state when devices are first synced from DEP into Systems Manager. This means that the device has no DEP settings assigned to them.
- Assigned: This means new DEP settings have been assigned to the device, but not yet applied. Upon initial setup, or after a factory reset, the applied settings will take effect.
- Pushed: This means the device has its DEP settings applied. You can see information on what settings were pushed, and when, on the other columns of the table.
Assigning Settings
After devices have been assigned to Systems Manager via DEP, they will automatically be enrolled in the default Systems Manager network upon setup. Additional configurations such as supervising the device or skipping setup steps will further customize and streamline your deployment.
- Navigate to Systems Manager > Manage > DEP within the Systems Manager network.
- Click the checkbox next to any devices that require settings be applied.
- Click Assign settings.
- If you have existing setting presets, select them from the dropdown. Otherwise, complete the fields/selections that appear:
- Name: A friendly name for the group of settings applied.
- Allow pairing: Devices can be paired with a computer. Note that if unchecked, devices will not be able to connect to applications like Xcode or iTunes on a computer, which will limit the ability to troubleshoot or restore the device, especially in cases where it will be locked into single app mode.
- Supervise: Supervise devices upon enrollment.
- Mandatory: Users are required to complete enrollment during setup, and cannot skip the step.
- Removable: The management profile can be removed. Unless the device is supervised, the management profile will be removable. See here for more info.
- Shared iPad: Used for shared device deployments with Apple School Manager. Do not select this unless you have ASM provisioned with managed Apple IDs. See official Apple documentation here.
- Support phone number: A number provided to users during setup if help is required.
- Department: Display the organization department the iPad is assigned to. This is displayed during setup.
- Skip: Allows you to specify pages during the setup process to skip, e.g. hiding the prompt to set or sign into an Apple ID. These can be completed later if needed.
- Click Assign # device(s). You should see the 'DEP enrollment' status update to 'Assigned'.
- In most cases, the device(s) should be factory reset at this point. This is required to ensure the device is activated and configured with DEP settings.
- On a Mac, restart in Recovery Mode and reinstall the operating system. On an iOS device, navigate to Settings > General > Reset, then tap Erase All Content and Settings.
- Confirm by tapping Erase.
- In some cases, this may be required for brand-new device as well, if Apple doesn't correctly push the DEP settings during the initial activation process.
Please choose Set Up as New Device,or skip the 'Restore from Backup' option entirely when assigning the DEP settings. Apple does not recommend restoring from iCloud, iTunes, or Migration Assistance backups if the supervision state of the device is changing. iCloud can be signed into after device setup to sync settings.
To apply configuration profiles and settings to devices, the appropriate tags will need to be applied. These can be configured in advance so that once a device enrolls, the tags configured below are automatically applied. Delta vfd b operating manual. Profiles and apps tied to those tags will then be automatically installed upon enrollment for a seamless experience.
- Navigate to Systems Manager > Manage > DEP .
- Click the checkbox next to any devices the tag must be applied to.
- Click Tag.
- Within the Add box, type the tag that should be applied to the device(s). If it is an existing tag, select it from the list. Otherwise, click Add option create a new tag. Tags must not contain spaces.
- Click Add to apply the tag(s).
Removing Settings from Devices
In the event a device needs to be reset and managed under different conditions, the settings applied via DEP can be removed.
- Navigate to Systems Manager > Manage > DEP.
- Click the checkbox next to the device(s) in question.
- Click Remove settings.
To overwrite existing settings, follow the previous steps for applying settings. Note that the newly assigned settings will not apply until the device has been factory reset.
If tags were applied to a device prior to enrollment, they can also be removed to prevent profiles and apps from associating.
- Navigate to Systems Manager > Manage > DEP.
- Click the checkbox next to the device(s) in question.
- Click Tag.
- In the Remove box, select any tags that should be removed from the device.
- Click Remove.
Show/Hide Settings
To hide unused DEP settings presets from being displayed when applying settings, hit the 'Show/Hide settings' option and uncheck the settings you wish to hide.
Recovering DEP Devices
If a DEP-enrolled device is removed from Systems Manager, it will not automatically reappear without taking additional steps to sync Dashboard with Apple DEP.
For specific instructions on DEP device recovery, please refer to our documentation for more info.
For specific instructions on DEP device recovery, please refer to our documentation for more info.
Clearing Apple DEP Token
There are some instances where a DEP token needs to be removed to resolve an issue, or to use a different MDM server on the Apple side. To do this, navigate to the Organization > MDM page. Under Apple Device Enrollment Program, click the Clear Server Token button. This will remove the existing token and allow a new one to be uploaded.
Note: Once the DEP token has been cleared, the client drop-down menu under Systems Manager > Manage > DEP with existing DEP settings will be cleared.
It is important to note that any devices that need to be associated with the organization in Dashboard must also be assigned to the new MDM server within Apple's DEP portal. So if the MDM server is changing, the devices should also be reassigned. Avoid doing this if possible when there are a large number of devices already assigned with settings, as clearing the DEP token will purge these assigned settings in the cloud (but not on devices themselves). It is also recommended that a list of assigned devices be exported to a spreadsheet, within the Apple site, to aid in the reassignment process.
-->Applies to: Windows 10 Jura capresso impressa e8 repair.
Windows Autopilot is designed to simplify all parts of the Windows device lifecycle, but there are always situations where issues may arise, either due to configuration or other issues. To assist with troubleshooting efforts, review the following information.
Troubleshooting process
Regardless of whether performing user-driven or self-deploying device deployments, the troubleshooting process is the mostly the same. It is useful to understand the flow for a specific device:
- Network connection established. This can be a wireless (Wi-fi) or wired (Ethernet) connection.
- Windows Autopilot profile downloaded. Whether using a wired connection or manually establishing a wireless connection, the Windows Autopilot profile will be downloaded from the Autopilot deployment service as soon as the network connection is in place.
- User authentication. When performing a user-driven deployment, the user will enter their Azure Active Directory credentials, which will be validated.
- Azure Active Directory join. For user-driven deployments, the device will be joined to Azure AD using the specified user credentials. For self-deploying scenarios, the device will be joined without specifying any user credentials.
- Automatic MDM enrollment. As part of the Azure AD join process, the device will enroll in the MDM service configured in Azure AD (e.g. Microsoft Intune).
- Settings are applied. If the enrollment status page is configured, most settings will be applied while the enrollment status page is displayed. If not configured or available, settings will be applied after the user is signed in.
For troubleshooting, key activities to perform are:
- Configuration. Has Azure Active Directory and Microsoft Intune (or an equivalent MDM service) been configured as specified in Windows Autopilot configuration requirements?
- Network connectivity. Can the device access the services described in Windows Autopilot networking requirements?
- Autopilot OOBE behavior. Were only the expected out-of-box experience screens displayed? Was the Azure AD credentials page customized with organization-specific details as expected?
- Azure AD join issues. Was the device able to join Azure Active Directory?
- MDM enrollment issues. Was the device able to enroll in Microsoft Intune (or an equivalent MDM service)?
Troubleshooting Autopilot OOBE issues
If the expected Autopilot behavior does not occur during the out-of-box experience (OOBE), it is useful to see whether the device received an Autopilot profile and what settings that profile contained. Depending on the Windows 10 release, there are different mechanisms available to do that.
Windows 10 version 1803 and above
To see details related to the Autopilot profile settings and OOBE flow, Windows 10 version 1803 and above adds event log entries. These can be viewed using Event Viewer, navigating to the log at Application and Services Logs –> Microsoft –> Windows –> Provisioning-Diagnostics-Provider –> AutoPilot for versions before 1903, or Application and Services Logs –> Microsoft –> Windows –> ModernDeployment-Diagnostics-Provider –> AutoPilot for 1903 and above. The following events may be recorded, depending on the scenario and profile configuration.
Event ID | Type | Description |
---|---|---|
100 | Warning | “AutoPilot policy [name] not found.” This is typically a temporary problem, while the device is waiting for an Autopilot profile to be downloaded. |
101 | Info | “AutoPilotGetPolicyDwordByName succeeded: policy name = [setting name]; policy value [value].” This shows Autopilot retrieving and processing numeric OOBE settings. |
103 | Info | “AutoPilotGetPolicyStringByName succeeded: policy name = [name]; value = [value].” This shows Autopilot retrieving and processing OOBE setting strings such as the Azure AD tenant name. |
109 | Info | “AutoPilotGetOobeSettingsOverride succeeded: OOBE setting [setting name]; state = [state].” This shows Autopilot retrieving and processing state-related OOBE settings. |
111 | Info | “AutoPilotRetrieveSettings succeeded.” This means that the settings stored in the Autopilot profile that control the OOBE behavior have been retrieved successfully. |
153 | Info | “AutoPilotManager reported the state changed from [original state] to [new state].” Typically this should say “ProfileState_Unknown” to “ProfileState_Available” to show that a profile was available for the device and downloaded, so the device is ready to be deployed using Autopilot. |
160 | Info | “AutoPilotRetrieveSettings beginning acquisition.” This shows that Autopilot is getting ready to download the needed Autopilot profile settings. |
161 | Info | “AutoPilotManager retrieve settings succeeded.” The Autopilot profile was successfully downloaded. |
163 | Info | “AutoPilotManager determined download is not required and the device is already provisioned. Clean or reset the device to change this.” This message indicates that an Autopilot profile is resident on the device; it typically would only be removed by the Sysprep /Generalize process. |
164 | Info | “AutoPilotManager determined Internet is available to attempt policy download.” |
171 | Error | “AutoPilotManager failed to set TPM identity confirmed. HRESULT=[error code].” This indicates an issue performing TPM attestation, needed to complete the self-deploying mode process. |
172 | Error | “AutoPilotManager failed to set AutoPilot profile as available. HRESULT=[error code].” This is typically related to event ID 171. |
Place Chrome Device In User Organization During Manual Enrollment 2017
In addition to the event log entries, the registry and ETW trace options described below also work with Windows 10 version 1803 and above.
Windows 10 version 1709 and above
On Windows 10 version 1709 and above, information about the Autopilot profile settings are stored in the registry on the device after they are received from the Autopilot deployment service. These can be found at HKLMSOFTWAREMicrosoftProvisioningDiagnosticsAutoPilot. Available registry entries include:
Place Chrome Device In User Organization During Manual Enrollment System
Value | Description |
---|---|
AadTenantId | The GUID of the Azure AD tenant the user signed into. This should match the tenant that the device was registered with; if it does not match the user will receive an error. |
CloudAssignedTenantDomain | The Azure AD tenant the device has been registered with, e.g. “contosomn.onmicrosoft.com.” If the device is not registered with Autopilot, this value will be blank. |
CloudAssignedTenantId | The GUID of the Azure AD tenant the device has been registered with (the GUID corresponds to the tenant domain from the CloudAssignedTenantDomain registry value). If the device isn’t registered with Autopilot, this value will be blank. |
IsAutoPilotDisabled | If set to 1, this indicates that the device is not registered with Autopilot. This could also indicate that the Autopilot profile could not be downloaded due to network connectivity or firewall issues, or network timeouts. |
TenantMatched | This will be set to 1 if the tenant ID of the user matches the tenant ID that the device was registered with. If this is 0, the user would be shown an error and forced to start over. |
CloudAssignedOobeConfig | This is a bitmap that shows which Autopilot settings were configured. Values include: SkipCortanaOptIn = 1, OobeUserNotLocalAdmin = 2, SkipExpressSettings = 4, SkipOemRegistration = 8, SkipEula = 16 |
Windows 10 version 1703 and above
On Windows 10 version 1703 and above, ETW tracing can be used to capture detailed information from Autopilot and related components. The resulting ETW trace files can then be viewed using the Windows Performance Analyzer or similar tools. See the advanced troubleshooting blog for more information.
Troubleshooting Azure AD Join issues
The most common issue joining a device to Azure AD is related to Azure AD permissions. Ensure the correct configuration is in place to allow users to join devices to Azure AD. Errors can also happen if the user has exceeded the number of devices that they are allowed to join, as configured in Azure AD.
Error code 801C0003 will typically be reported on an error page titled 'Something went wrong'. This error means that the Azure AD join failed.
Troubleshooting Intune enrollment issues
See this knowledge base article for assistance with Intune enrollment issues. Common issues include incorrect or missing licenses assigned to the user or too many devices enrolled for the user.
Error code 80180018 will typically be reported on an error page titled 'Something went wrong'. This error means that the MDM enrollment failed.
If Autopilot Reset fails immediately with an error 'Ran into trouble. Please sign in with an administrator account to see why and reset manually,' see Troubleshoot Autopilot Reset for more help.
Profile download
When an Internet-connected Windows 10 device boots up, it will attempt to connect to the Autopilot service and download an Autopilot profile. Note: It is important that a profile exists at this stage so that a blank profile is not cached locally on the PC. To remove the currently cached local profile in Windows 10 version 1803 and earlier, it is necessary to re-generalize the OS using sysprep /generalize /oobe, reinstall the OS, or re-image the PC. In Windows 10 version 1809 and later, you can retrieve a new profile by rebooting the PC.
When a profile is downloaded depends on the version of Windows 10 that is running on the PC. See the following table.
Windows 10 version | Profile download behavior |
---|---|
1703 and 1709 | The profile is downloaded after the OOBE network connection page. This page is not displayed when using a wired connection. In this case, the profile is downloaded just prior to the EULA screen. |
1803 | The profile is downloaded as soon as possible. If wired, it is downloaded at the start of OOBE. If wireless, it is downloaded after the network connection page. |
1809 | The profile is downloaded as soon as possible (same as 1803), and again after each reboot. |
If you need to reboot a computer during OOBE:
- Press Shift-F10 to open a command prompt.
- Enter shutdown /r /t 0 to restart immediately, or shutdown /s /t 0 to shutdown immediately.
For more information, see Windows Setup Command-Line Options.
Related topics
Windows Autopilot - known issues
Diagnose MDM failures in Windows 10
Diagnose MDM failures in Windows 10